Out Patient Consultation Hours

  • Outpatient consultation hours are from 8:00 am to 8:00 pm on all working days, except Sundays and general/public holidays.

First-Time Registration

  • New patients are required to complete a one-time registration form, ensuring all data provided is accurate.
  • An outpatient file will be created in the patient's name, which will include details of the doctor they need to consult.

Doctor Consultation Payment

  • Payment for doctor consultation is to be made at the registration counter.
  • Accepted payment methods include cash, UPI, debit card, and credit card.
  • Credit billing is not permitted.

Consultation Charges

  • The consultation charges are valid for seven days from the date of the initial consultation.
  • Follow-up visits or revisits after the seventh day will be charged according to the current consultation tariff.

Additional Information

  • Patients are encouraged to schedule their appointments in advance to avoid long waiting times.
  • Walk-in patients will be attended to on a first-come, first-served basis, subject to doctor availability.

Required Documentation

  • Patients should bring a valid ID proof and any previous medical records during their first visit.
  • For subsequent visits, bringing the outpatient file created during the first registration will facilitate quicker processing.

Insurance and Billing

  • Patients using health insurance should inform the registration counter and provide necessary insurance documents.
  • Billing for insurance-covered services will follow the guidelines provided by the insurance company.

Emergency Services

  • In case of emergencies, patients can visit the emergency department, which operates 24/7.
  • Emergency consultations and treatments have separate billing and registration processes.

Privacy and Confidentiality

  • All patient information is kept confidential and is only shared with authorized medical personnel involved in the patient’s care.

Feedback and Complaints

  • Patients can provide feedback or lodge complaints about services at the feedback counter or through the hospital's official website.
  • All feedback and complaints are taken seriously and addressed promptly to improve patient care.
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